Who is responsible for your information?
Nigel Edwards, trading as Nigel The Caravan Man, is the seller operating this store and is the data controller for personal information handled for the purposes described in this notice. The store is hosted and supported by Shopify.
Contact Nigel at nigeledwards1965@gmail.com.
Business address:
Unity Beach Holiday Park
Coast Road, Brean Sands
Burnham-on-Sea, Somerset
TA8 2RB
United Kingdom
Information we may collect
Depending on how you use the store, we may process your name, email address, telephone number, billing and delivery addresses, order and transaction details, communications with us, marketing preferences, and technical information about how you use the website. Payment-card details are handled by the payment providers made available at checkout rather than being stored directly by us.
Why we use your information
- To perform our contract with you: taking payment, processing orders, arranging fulfilment and delivery, providing order updates, and handling returns or customer-service requests.
- To comply with legal obligations: including accounting, tax, fraud-prevention and consumer-law requirements where applicable.
- For legitimate interests: protecting the store, preventing misuse and fraud, maintaining records, and improving the operation and customer experience of the store where those interests are not overridden by your rights.
- With consent where required: for optional marketing or similar activities where consent is the appropriate lawful basis.
Who we share information with
We only share information where reasonably necessary to operate the store or comply with the law. This can include Shopify, payment providers, Inkthreadable and other fulfilment providers used to manufacture or dispatch orders, delivery carriers, email or customer-service providers, analytics providers, professional advisers, and public authorities where legally required.
We do not treat customer personal information as a product for sale.
International processing
Some service providers may process information outside the United Kingdom. Where required, appropriate safeguards or other lawful transfer mechanisms are used by us or our service providers.
How long we keep information
We keep personal information only for as long as reasonably required for the purpose for which it was collected, including order fulfilment, customer service, legal, accounting, tax, dispute and fraud-prevention requirements.
Your rights
Depending on the circumstances, UK data-protection law can give you rights to access personal information, correct inaccurate information, request deletion, restrict or object to certain processing, receive certain information in a portable format, and withdraw consent where processing relies on consent. These rights are subject to legal conditions and exceptions.
You also have the right to complain to the UK Information Commissioner's Office if you believe your personal information has been handled unlawfully.
Marketing
If you choose to receive marketing, you can unsubscribe using the link in a marketing email or by contacting Nigel. Unsubscribing from marketing does not prevent essential messages about an order or customer-service matter.
Cookies and analytics
The store and its service providers may use cookies or similar technologies needed to operate the website and, where enabled, to understand performance or support marketing. Where consent is required for non-essential technologies, the applicable consent controls should be presented before those technologies are used.
Changes to this notice
We may update this notice when the store, suppliers, legal requirements or our data practices change. The current version will be made available on the store.